Privacy Policy

Who We Are

Via The BigSchool ("we", "us", "our") operates the website viathebigschool.com and provides live online technology training courses delivered via Google Meet. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

Information We Collect

When you fill in any form on our website, we collect:

1. Identity data: your first name

2. Contact data: email address and mobile number

3. Course preference: the program you are interested in

4. Communication consent: whether you agree to receive WhatsApp updates

5. Marketing data: UTM source, medium, and campaign tags (from the URL you visited)

6. Technical data: IP address and device information collected automatically

If you purchase a course, our payment partner Razorpay additionally collects your payment details. We do not store card numbers or banking credentials on our servers.

How We Use Your Information

• To call or message you about the course you expressed interest in
• To send you batch schedules, Google Meet links, and course materials
• To send WhatsApp updates if you gave consent (you may opt out at any time)
• To process your payment and issue receipts
• To improve our website and course offerings through aggregate analytics
• To comply with legal obligations

Legal Basis for Processing

We process your data based on your consent (when you submit a form or tick the WhatsApp consent box) and on our legitimate interest in providing education services you have enquired about. You may withdraw consent at any time by emailing viathebigschool@gmail.com.

Third-Party Services

• Razorpay — payment processing. Governed by Razorpay's Privacy Policy.
• Google Meet — live class delivery. Sessions may be recorded and shared with enrolled students.
• WhatsApp (Meta) — batch communications, only if consent is given.
• Google Analytics — anonymised website usage analytics.

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

Data Retention

We retain your enquiry data for up to 2 years after your last interaction with us, and payment/transaction data for 7 years as required by Indian tax law. Recording access is provided for the lifetime of our platform.

Your Rights

• Right to access the personal data we hold about you
• Right to correct inaccurate data
• Right to withdraw consent for marketing communications
• Right to request deletion of your data (subject to legal retention obligations)

To exercise any right, email us at viathebigschool@gmail.com. We will respond within 30 days.

Cookies

Our website uses cookies to remember your preferences and to track UTM campaign data. By continuing to use the site you consent to cookies. You may disable cookies in your browser settings, although this may affect some website features.

Security

We implement industry-standard security measures including HTTPS encryption, restricted database access, and regular security reviews. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after an update constitutes acceptance of the revised policy.

Contact

Via The BigSchool · viathebigschool@gmail.com · +91 94440 29011